ACTIVITY CALL CENTER
This group includes call center service businesses, such as Inbound Call Centers, answering calls from customers by human operators, automated call distribution, telephone and computer integration, interactive voice response systems or similar methods of receiving requests, providing information products relating to requests for customer assistance or channeling complaints or complaints from customers; Outbound Call Centers, use similar methods to sell or market goods or services to potential customers, conduct market research or public opinion polls and similar activities to customers.
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Key requirements to set up a activity call center in Indonesia
The following requirements are based on the Indonesian business classification code 82200
- Maximum foreign ownership
- Minimum capital
- Rp. 0 billion
- Local SME partnership required
What is a KBLI 82200?
A KBLI is an Indonesian business classification, last revised in 2020. The KBLI determines the regulations for a specific business activity.
82200 stands for activity call center
|Section||Activities of call centres|
|Division||Administrative and support service activities|
|Group||Office administrative, office support and other business support activities|
|Indonesian class||Activity call center|
Activities similar to Activity call center
- Debt collection and credit bureau activities
- Packaging activities
- Other business support service activities n.e.c.
- Event organizer
- Activity call center
- Meeting organizers, incentive travels, conferences and exhibitions
- Combined office administrative service activities
- Photocopying, document preparation and other specialized office support activities
What are the requirements to set up a activity call center in Indonesia?
- This business classification does not allow foreign ownersip.
The process of registering activity call center company in Indonesia
The exact process of registering a activity call center company depends on the location of your company's registered address.