KBLI 82200


This group includes call center service businesses, such as Inbound Call Centers, answering calls from customers by human operators, automated call distribution, telephone and computer integration, interactive voice response systems or similar methods of receiving requests, providing information products relating to requests for customer assistance or channeling complaints or complaints from customers; Outbound Call Centers, use similar methods to sell or market goods or services to potential customers, conduct market research or public opinion polls and similar activities to customers.

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Key requirements to set up a activity call center in Indonesia

The following requirements are based on the Indonesian business classification code 82200

Maximum foreign ownership
Minimum capital
Rp. 0 billion
Local SME partnership required

What is a KBLI 82200?

A KBLI is an Indonesian business classification, last revised in 2020. The KBLI determines the regulations for a specific business activity.








Indonesian class

82200 stands for activity call center

What are the requirements to set up a activity call center in Indonesia?


  • This business classification does not allow foreign ownersip.

The process of registering activity call center company in Indonesia

The exact process of registering a activity call center company depends on the location of your company's registered address.

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