Last modified: June 25, 2025
EMERHUB TERMS AND CONDITIONS
1. Acceptance of Terms
By using Emerhub’s services or accessing our website, you (the “Client”) agree to these Terms and Conditions. These terms form a binding agreement governing your use of Emerhub services. By making payment for our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions
2. Scope of Services
2.1 Emerhub provides corporate secretarial, office administration support, market entry consulting, and other related services. Unless explicitly stated otherwise, all services provided by Emerhub are governed by these Terms and Conditions.
2.2 The Client acknowledges that Emerhub’s services are strictly administrative in nature and do not constitute legal, tax, financial advice and audit services.
3. Service Delivery and Timelines
The Client acknowledges and agrees that any timelines provided by Emerhub for the delivery of services are for estimation purposes only. These timelines are not guaranteed and may be subject to changes due to unforeseen circumstances or factors beyond Emerhub’s control.
4. Fees and Payment Terms
4.1 Service Fee
Fees for services will be outlined in invoices. Payment is due as specified in the invoice, and failure to pay may result in suspension or termination of services. Unless explicitly stated otherwise, Emerhub’s service fees do not include any government or regulatory fees, charges, penalties, or official payments issued under the Client’s name. The Client remains solely responsible for settling such fees directly with the relevant authorities.
4.2 Bank Intermediary Fees and Taxes
Fees for services are exclusive of any bank fees and applicable taxes, which the Client is responsible for paying unless explicitly stated otherwise.
4.3 Additional Costs
The Client shall bear all additional fees and expenses incurred in connection with these Terms and Conditions, provided such costs are agreed beforehand. This includes, but is not limited to, travel and accommodation expenses, representation and entertainment costs, professional fees, and any other related disbursements required for the execution, performance, or enforcement of Emerhub’s services.
4.4 Refunds
Emerhub maintains a no-refund policy for all payments made by the Client unless Emerhub is unable to deliver the agreed services for reasons not attributable to the Client, in which case any prepaid service fees for the undelivered portion will be refunded.
5. Deposit
Emerhub may require the Client to provide a deposit as security for the provision of specific services and for the payment of government-related fees and charges. The Deposit may be applied, without prior notice, to settle any filing fees, penalties, levies, or other charges payable to any government authority that arise in the course of Emerhub’s service delivery. Any unused portion of the Deposit shall be refunded to the Client upon completion or termination of Emerhub’s services, subject to the full settlement of all outstanding obligations of the Client. Emerhub may, at its sole discretion, apply the Deposit or any unused portion towards the settlement of any such obligations.
6. Responsibilities and Obligations of the Client
6.1 The Client shall be solely and fully responsible for verifying and ensuring compliance with all applicable laws, regulations, directives, guidelines, permits, licenses, approvals, and requirements issued by any government authority relevant to the business operation, activities, or transactions covered under these Terms and Conditions.
6.2 The Client shall timely and accurately complete, submit, and maintain all forms, applications, filings, registrations, certifications, renewals, and any other documentation as may be required by governmental authorities for the lawful conduct of its business. The Client shall also be solely responsible for reviewing and approving all data, figures, submissions, and filings that are accommodated through Emerhub’s administration service.
6.3 The Client shall provide Emerhub with complete, accurate, and timely information and documentation necessary for the performance of Emerhub’s services, including information and documentation requested by government authorities. If the Client fails to do so or produces invalid, inaccurate, incomplete, or false information and documents, Emerhub cannot fully perform its obligations under these Terms and Conditions and the Client shall hold free and harmless Emerhub from any liability or claim and Emerhub shall bear no responsibility for any loss or damage suffered by the Client.
6.4 The Client agrees to promptly notify Emerhub of any changes in its business, structure, operations, or regulatory status that may affect Emerhub’s services.
6.5 The Client acknowledges that failure to fulfill any mandatory government requirement may result in regulatory sanctions, penalties, loss of rights or licenses, business interruption, reputational harm, and/or legal liability. The Client agrees that the Emerhub shall bear no responsibility or liability for any such consequences arising from the Client’s failure to comply with any applicable governmental obligations.
6.6 In case of the Client’s non-compliance with any government requirement that may expose Emerhub to risk or liability, Emerhub may immediately suspend or terminate its services without prejudice to any legal or contractual remedies.
7. Disclaimer of Liability
7.1 No Legal or Tax Advice
The Client agrees and acknowledges that Emerhub Group does not provide legal or tax advice. Any references or appointments of third-party Partners by Emerhub Group to assist with such matters are provided solely as a facilitation of services. Emerhub Group holds no control over, nor assumes responsibility for, the advice, actions, or inactions of such third-party Partners. The Client is encouraged to seek independent legal or tax counsel as required.
7.2 Limitation of Liability
Emerhub shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from or in connection with the use of our services The liability of Emerhub under these Terms and Conditions, regardless of the form of action or claim, shall not exceed the amount of fees actually paid by the Client to Emerhub.
8. Confidentiality
Emerhub will maintain the confidentiality of all non-public information disclosed by the Client. However, Emerhub may disclose such information to third parties as necessary for the performance of services, provided such third parties are bound by confidentiality obligations.
9. Intellectual Property
All proprietary tools, software including Emerhub’s App, processes, and materials developed, created, or owned by Emerhub shall remain the sole and exclusive property of Emerhub. All documents and data provided by the Client shall remain the property of the Client. Subject to full payment of all fees and expenses due, ownership of the final service deliverables shall transfer to the Client, provided, however, that any embedded Emerhub intellectual property shall remain the property of Emerhub and the Client shall be granted a non-exclusive, non-transferable license to use such intellectual property solely in connection with the intended use or purpose of the service deliverables.
10. Termination
10.1 Either party may terminate the services by providing the other party with at least 14 days’ prior written notice. If the termination is due to a breach by the Client that prevents Emerhub from delivering its services, Emerhub is entitled to retain all fees and expenses already paid. If the Client terminates the services without cause, no refunds will be issued for any payments made. In all cases of termination, the Client remains responsible for paying all service fees and reimbursable expenses incurred up to the effective termination date.
10.2 Upon termination of the service agreement for any reason by either Party:
- The Client shall promptly pay all outstanding fees and expenses due to Emerhub, if any, and under the circumstances;
- Both Parties shall cooperate in good faith to ensure an orderly transition of the service provider role to another entity or person designated by the Client, subject to compliance with applicable laws and regulations; and/or
- The Client shall no longer have access to Emerhub’s App.
11. Indemnification
The Client shall indemnify, defend, and hold harmless Emerhub, its directors, officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or resulting from the acts or omissions of the Client, or those of any third party, in connection with the performance of Emerhub’s services, or from any violation of this Terms and Conditions by the Client.
12. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the country where the service delivery takes place. Any disputes shall be resolved exclusively in the Arbitration centers of the respective country.
13. Amendments
Emerhub reserves the right to amend these Terms and Conditions at any time. Any changes will be effective upon posting on our website. Continued use of services after such changes signifies your acceptance of the updated Terms and Conditions.
14. Miscellaneous
14.1 Entire Agreement
These Terms and Conditions constitute the entire agreement between the Client and Emerhub regarding the services provided and supersede all prior agreements and understandings, except where explicitly stated otherwise.
14.2 Force Majeure
Emerhub shall not be held responsible for any delay or failure in performance caused by circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, or government actions.
Acknowledgement: By making the payment for our services, you confirm that you have read, understood, and agree to these Terms and Conditions.