What cookies are
Cookies are small text files stored on your device when you visit a website. They let the site remember your actions and preferences (such as language, region, or login state) so you do not have to re-enter them on every visit. The same applies to similar technologies like local storage and pixel beacons; for brevity we refer to all of them as "cookies" on this page.
Cookies set by the site you are visiting are called "first-party" cookies. Cookies set by other domains (e.g. an analytics or marketing provider whose script the site embeds) are called "third-party" cookies.
Cookies we use
We group cookies on emerhub.com into five categories. The exact set evolves with the tools we run — this page documents the categories rather than enumerating every cookie name, because third-party providers add and rename cookies without notice.
Strictly necessary
Required for the site to function — session continuity on /admin/ for our editors, CSRF protection on form submissions, the cookie-consent state itself (eh_consent, which records your accept-or-reject decision). These do not require consent under ePrivacy because they are essential to the service you requested.
Analytics — Google
Google Analytics 4 (cookies prefixed _ga, _ga_*, _gid) and Google Tag Manager (cookies prefixed _gcl_*) measure how visitors find and use the site so we can improve the content and structure. The data is aggregated; we do not use it to identify individual visitors. These cookies only load after you accept analytics in the consent banner.
Analytics — PostHog
PostHog (first-party cookies in /ingest/* and a ph_* localStorage entry) measures product-style events such as which forms get submitted and how visitors move through our self-service tools. The data is keyed to a random visitor ID, not your real identity, unless you submit a form that includes your email address. These cookies only load after you accept analytics in the consent banner.
Marketing / lead attribution
HubSpot tracking (cookies prefixed __hstc, __hssrc, __hssc, hubspotutk) attributes form fills to the marketing channels that brought you to the site, so we understand which campaigns generate inquiries. The cookie also pre-fills your details if you have already submitted a form on this site. These cookies only load after you accept analytics. Note that form submissions themselves do not require consent — the form posts to our server and the lead is created in our CRM regardless of your cookie choice; the cookie only affects whether HubSpot can attribute that submission to a prior visit.
Third-party content
Elfsight (Google Reviews widgets on country pages) and embedded video players (Vimeo, YouTube) set their own cookies when their content loads. We do not control those cookies; their policies apply.
Managing cookies
You can change your tracking preference at any time without affecting your ability to use the site:
- Cookie settings — click Cookie settings at the bottom of any page. The consent banner reopens, and any choice you make from there immediately stops or restarts the analytics cookies. The browser also clears HubSpot, GA4, and PostHog cookies the next time you reload, since their scripts no longer load.
- Browser settings — every modern browser lets you block or delete cookies in its Privacy / Security settings. Blocking all cookies will break parts of the site (e.g. the admin login).
- Opt out of Google Analytics — install the Google Analytics Opt-out Browser Add-on to stop GA4 from receiving any data from your browser, even on sites where you have previously accepted analytics.
- Email us at privacy@emerhub.com if you want any data already collected about your browser to be deleted. We will action the request within 30 days.
Changes to this policy
We update this policy when the cookies we set change materially (a new analytics provider, a switch in marketing platform, the addition or removal of an embed). The "Effective date" at the top reflects the most recent revision. Material changes are also flagged in our Privacy Policy revision log.