Ship in weeks, not months
Importer of Record service in Vietnam
As your Importer of Record in Vietnam, Emerhub handles customs clearance, duty settlement, and delivery to your address. You skip the company setup and import-export rights applications entirely.
Working with foreign brands shipping into Vietnam
Why use an Importer of Record
Two paths to importing into Vietnam
Direct import requires a Vietnamese-registered entity with import-export rights and the relevant sector licenses — typically several months of setup before the first shipment. Importer of Record uses Emerhub's existing infrastructure instead, so you can start immediately.
Without an Importer of Record
Set up a Vietnamese company first, then import
To import goods into Vietnam directly, a foreign company needs a Vietnamese-registered entity with import-export rights on its Business Registration Certificate, plus the relevant sector licenses. Setting that up takes several months for a foreign-invested LLC, with ongoing accounting, tax, and statutory compliance work attached to it.
For regulated products like cosmetics, food, supplements, or medical devices, you'll also need separate approvals from the Ministry of Health or Drug Administration of Vietnam before goods can be released by customs.
With Emerhub as your Importer of Record
Skip the setup. Ship in weeks
We already hold the import-export rights and customs network needed to bring goods in. Your goods ship with Emerhub named as the Importer of Record. We clear customs, settle duties and taxes, and deliver to your specified address in Vietnam.
You can start importing within weeks of submitting your first shipment documents — without spending a single hour on Vietnamese company formation, tax registration, or import-export rights applications.
What's included
Everything a Vietnamese importer would handle, on your behalf
From port arrival to final delivery, with the legal infrastructure to back every step.
Customs clearance
Filing the customs declaration and clearing your goods at the Vietnamese port of entry.
Import licenses
We hold Vietnamese import-export rights and sector-specific permits required for your category.
Duty & tax settlement
Calculation and payment of import duties, VAT, and any applicable excise taxes at the point of clearance.
Warehouse handling
Storage and staging between customs clearance and onward distribution to your destination.
Delivery
Final-mile delivery to your address, distributor, or fulfillment partner in Vietnam.
Shipment tracking
Visibility into your import status from port arrival through to final delivery.
Need product registration too? If your goods require Ministry of Health, Drug Administration of Vietnam, or other regulatory approvals before they can clear customs, our regulatory team can take care of that for you as well — handled alongside the Importer of Record service. See product registration.
How it works
Three steps from documents to delivery
The first shipment takes a couple of weeks of onboarding. Every shipment after that follows the same compressed path.
Step 01
Submit your documents
- Confirm with your overseas supplier that Emerhub Vietnam is acting as your Importer of Record.
- Submit the shipping documents to our team for review and verification.
Step 02
Verification & shipping
- You decide the shipment size and form — boxes, crates, or containers.
- Emerhub retrieves and verifies the imported goods on arrival.
- We handle outbound customs clearance and shipping coordination.
Step 03
Customs & delivery
- Emerhub prepares for and handles customs clearance in Vietnam.
- The goods are delivered to your selected address.
Built for
Foreign brands selling into Vietnam
Most clients using our Importer of Record service fall into one of these patterns. If yours matches, the service is built for your situation.
E-commerce
Importing for online sales
Bringing inventory into Vietnam for sale on marketplaces like Shopee, Lazada, or TikTok Shop. Often paired with our Seller of Record service for the marketplace selling side.
B2B exporters
Direct fulfillment
Companies fulfilling orders directly to Vietnamese business buyers, often on a per-order basis.
Distributor supply
Bulk shipments to partners
Sending bulk shipments to your Vietnamese distribution partner who handles the local retail side.
Market testing
Trying Vietnam first
Brands testing demand or running pilot launches before committing to a permanent local presence.
Bridge to Vietnamese entity
Starting now, formalising later
Companies that have begun Vietnamese company setup but want to start shipping before the entity and import-export rights are fully operational.
Regulated categories
Cosmetics, food, medical
Categories requiring Ministry of Health, Drug Administration, or other Vietnamese regulatory approvals — handled by our regulatory team as a paired service alongside the import engagement.
Documentary requirements
What Vietnamese customs needs for every shipment
These three documents are required for every Vietnamese import, regardless of product category. Regulated categories may need additional documentation — we'll confirm the full list during initial review of your shipment.
Doc. 01
Packing list
Itemised list of shipment contents — number of cartons or containers, gross and net weight, dimensions, and packaging format.
Doc. 02
HS codes or product datasheet
Harmonised System classification codes for each product line, or a technical datasheet from which the codes can be determined.
Doc. 03
Commercial invoice
Declared transaction value of the shipment, including currency, Incoterms, and full shipper and consignee details.
Additional documentation may be required depending on your product category — for example, a Certificate of Origin for preferential duty treatment under EVFTA, CPTPP, RCEP, or ASEAN trade agreements, MSDS for chemicals, or specific certificates for regulated goods (Ministry of Health, Drug Administration of Vietnam). We confirm the full requirement set during initial review.
Common questions
Importer of Record FAQs
What foreign brands ask most often before their first shipment into Vietnam.
What is an Importer of Record in Vietnam?
An Importer of Record is the legal party on the customs declaration responsible for goods entering Vietnam — declaring the shipment, paying duties and taxes, and complying with Vietnamese import regulations. Under Vietnamese law, this role can only be filled by an entity registered in Vietnam with import-export rights on its Business Registration Certificate, plus any sector-specific licenses for the product category.
Foreign companies without a Vietnamese entity can't be the Importer of Record themselves. Through this service, Emerhub Vietnam takes that role on your behalf — goods enter the country under our name, using our import-export rights and licenses, while ownership of the goods and the brand remains entirely with you. It's commonly used by brands that want to start importing immediately without first setting up a Vietnamese company, or by companies bridging the gap while their own entity setup is in progress.
How fast can I start shipping?
For most goods, once your supplier confirms Emerhub as the Importer of Record and we've reviewed your documents, the import can move forward immediately — typically within weeks of the first conversation.
For products requiring pre-import approval (cosmetics, food, supplements, medical devices), the relevant Ministry of Health or Drug Administration approval needs to be in place before shipping. We can sequence that work in parallel with onboarding.
Whose name is on the import documentation?
Emerhub Vietnam is named as the consignee and Importer of Record on the official documentation. You remain the owner of the goods and the brand throughout — the arrangement is a service relationship, with our licenses and infrastructure working on your behalf.
What types of goods can be imported through your Importer of Record service?
Most general consumer and commercial goods can be handled. Some product categories require additional product registration or sector-specific approvals before import — for example, cosmetics, food, and supplements through the Ministry of Health, drugs through the Drug Administration of Vietnam, or specific certifications for chemicals and medical devices.
We confirm category feasibility during initial document review. If a product needs registration in addition to the Importer of Record service, we can handle both. See our product registration services.
How are customs duties and taxes handled?
Vietnamese customs calculates duties and taxes based on the HS code classification and declared customs value of your goods. Our team handles the calculation, filing, and settlement on your behalf during clearance.
The actual duty and tax amounts are passed through to you at cost. We confirm the applicable rates during the initial document review so you can factor them into your pricing.
Can I sell on Shopee, Lazada, or other Vietnamese marketplaces?
Selling on marketplaces is a separate role from importing. The Importer of Record service gets your inventory legally into Vietnam. Acting as the marketplace seller — listing the products, processing customer payments, handling transactions — is a different service we offer called Seller of Record. We often run both engagements together for brands selling on Shopee, Lazada, Tiki, or other Vietnamese marketplaces.
Can I use this for one-off shipments, or only ongoing imports?
Both work. There's no minimum frequency or volume commitment. The service is useful for sporadic shipments where setting up your own import infrastructure isn't justified, and for ongoing imports while you test the market before committing to a permanent local entity.
Ready to send a shipment?
Talk to our Vietnam team
Tell us what you're shipping, where it's coming from, and where it needs to go in Vietnam. We'll confirm feasibility, the documentation required, and the timeline to your first delivery.