Table of contents
A merchant of record, also known as a seller of record, is a company or individual who is responsible for processing payments and handling customer transactions on behalf of another business. This arrangement is commonly used by companies that want to sell products or services online, but do not have the necessary infrastructure or resources to handle customer transactions themselves.
In Indonesia, a merchant of the record plays a crucial role in helping businesses comply with local regulations and laws related to e-commerce. They are responsible for obtaining the necessary licenses and permits, as well as managing the risk associated with online transactions.
In a nutshell, a merchant of record, such as Emerhub, allows you to sell your products in Indonesia without having to go through the process of registering a company and registering products.
- Simplifies payment processing and customer transactions: A merchant of record takes care of the technical details and paperwork involved in accepting payments and handling customer transactions, freeing up your business to focus on other areas.
- Enables global expansion: If your business is based overseas and you want to sell products or services in Indonesia, using a merchant of record can help you navigate the complexities of cross-border payments and compliance with locals laws and regulations.
- Provides additional security: A merchant of record is responsible for maintaining secure payment systems and protecting customer data, which can help reduce the risk of fraud and data breaches for your business.
When selecting a merchant of record in Indonesia, it’s important to consider the following factors:
- Experience and reputation: Look for a merchant of record with a proven track record of success and a good reputation in the industry.
- Fees and pricing: Compare the fees and pricing structures of different merchants of record to find the best deal for your business.
- Payment options: Make sure the merchant of record you choose offers the payment options that are most convenient and preferred by your target customers.
- Customer support: Consider the level of customer support offered by the merchant of record, including their availability and response time to inquiries and issues.
Emerhub is a leading provider of merchant of record services in Indonesia, that can help your business sell products on popular e-commerce websites like Tokopedia, Shopee, Lazada, and Bukalapak.
By using Emerhub’s merchant of record services, you benefit from our expertise in payment processing and customer transactions in Indonesia.
Get in touch by filling out the form below and our consultants will reach out to you.
Let's grow your business in Indonesia
Get in touch with Emerhub by filling in the form below and our consultants will reach out to you within a few working hours.
More articles from Indonesia
Payroll calculation in Indonesia: How to do it the right way
The important elements of payroll management in Indonesia and how companies can manage payroll and recruitment in Indonesia effectively.
Should you get the new Indonesian Second Home Visa?
Brand-new Indonesian Second Home program is a new way to live in Indonesia. Learn if meets your needs.
Digitization is accelerating the growth of MSMEs in Indonesia
Indonesia is making rapid progress towards digitization as the country’s e-commerce sector depends heavily on the mobile-first approach. By the end of the year, the country will have 83 percent internet users with an average yearly spend of USD 620. This creates a massive opportunity for investors to invest in Indonesia because of this unique customer behaviour.
Why are foreigners Investing in Lombok instead of Bali this year?
Lombok is on the precipice of becoming the next Bali for investors! Discover why investing in Lombok is gaining investors’ attention in 2022.
Introducing Seller of Record (SoR) service by Emerhub
A Seller of Record (SoR) is a legal entity that sells goods or services to end users. The SoR is especially useful for businesses that do not have a local presence but sell to interstate or global customers.
Growth Signals Detected in Indonesia’s Investment Report for Q2 2022
The World Bank’s Indonesia Economic Prospects report for June 2022 predicts that Indonesia’s economy would grow 5.1 percent in 2022 and 5.3 percent in 2023, as the pressures of deteriorating global economic conditions, increasing inflation, and tightened external credit begin to weigh.